LOS ALTOS, Calif. - nvtip -- PhaseZero, a leading B2B and B2C eCommerce software provider, was named a top innovator in customer experience management by Technology Innovators magazine.

Key takeaways from Technology Innovators' cover story with PhaseZero include:

• The COVID-19 pandemic highlighted and increased the need for digital commerce channels in both B2B and B2C environments.
• Buyers expect easy and frictionless digital experience and transactions
• PhaseZero CxCommerce™ delivers a Unified Customer Experience across all digital commerce channels with a turnkey solution built for the industry.

"We built our platform with Unified Customer Experience as an enabler for business model innovation. Our customers are accelerating their digital sales with consistent experience across all their customer interactions," ChandraSekar said. "The Unified Customer Experience is now the driving force for digital transformation for all businesses."

More on nvtip.com

• Revenue Optics Appoints Ljupco Icevski as Executive Advisor in Strategic Move to Accelerate Commercial Development
• Waarom brand mentions in ChatGPT steeds belangrijker worden
• Ahead of CTE Month, BIN95 highlights how automation and maintenance training prepare students for tomorrow's workforce
• Yunishigawa Onsen's Annual "Kamakura Festival" will be held January 30 – March 1, 2026
• At Your Service Plumbing Named a 2025 Nextdoor Neighborhood Fave

In their introduction to this month's issue, the editors of Technology Innovators note that managing customer experience has become increasingly complex and difficult - especially with the challenges of the pandemic. The solutions in their Top 20 Innovators in CEM of 2021 edition, including PhaseZero CxCommerce™, make improving customer experience easier so companies can grow their loyalty, retention and revenue.

"People are used to the one-click convenience of shopping inside apps from major retailers, so all businesses now have to match or exceed that ease-of-doing-business and overall customer experience," ChandraSekar said. "Delivering a unified and simple customer experience is often difficult when businesses rely on several different software systems for managing commerce, finance, and customers."

CxCommerce's strong partner ecosystem, certified and supported integrations allow businesses to deliver a world-class customer experience without changing or updating their existing business systems. CxCommerce's built-in integrations and API options enable enterprises to gain operational efficiency and improve customer experience by streamlining product content, inventory, and availability across multiple systems to make the sales process easier for both customers and employees.

More on nvtip.com

• Custom Home Builder Connecticut Valley Homes Wins 2025 Home of the Year from the Modular Home Builders Association
• Scoop Social Co. Partners with Air Canada to Celebrate New Direct Flights to Milan with Custom Italian Piaggio Ape Gelato Carts
• Breakout Phase for Public Company: New Partnerships, Zero Debt, and $20 Million Growth Capital Position Company for 2026 Acceleration
• Japan's Patented "Hammock'n" Smartphone Band Targets Hand Fatigue From Long Phone Use
• Reditus Group Introduces A New Empirical Model for Early-Stage B2B Growth

To see the CEM Innovators cover story, please visit https://www.technology-innovators.com/cem-technology-ceos-edition-2021.

About PhaseZero
PhaseZero CxCommerce™  is a Digital Commerce and unified customer experience solution built to deliver industry specific needs for Heavy-Duty, Automotive, Agriculture, Mining, Engineering & Construction, and Industrial manufacturing companies and their go to market channels including distributors and retailers. Designed and architected with open standards and 100% cloud architecture, CxCommerce offers enterprise-scale turnkey SaaS solution configurable to digital business models including B2B, B2C, B2E(Business to Employees), Drop Ship fulfillment, marketplace models and headless commerce platforms. PhaseZero CxCommerce can quickly launch new digital businesses with an average "time to first-order" of four to six weeks. Learn more at www.phasezeroventures.com.