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NEW YORK, May 18, 2023 ~ Marriott International has announced its agreement with SevenRooms, a guest experience and retention platform for the hospitality industry, to become a preferred restaurant technology provider. The platform is currently live across 25 countries at Marriott brands including W Hotels, The Ritz-Carlton, St. Regis, Sheraton, JW Marriott, Le Méridien, Westin, Marriott Hotels, Renaissance Hotels, EDITION Hotels and The Luxury Collection.
SevenRooms is a data-driven guest experience and retention platform that offers solutions to global brands to increase revenue generation and help them build long-term relationships with guests. Through SevenRooms' Customer Relationship Management (CRM) and Marketing Automation capabilities, Marriott's hotels are able to cultivate meaningful relationships with guests and access a 360-degree view into the guest journey to foster deeper loyalty.
Joel Montaniel, CEO & Co-Founder of SevenRooms said: "We're thrilled to collaborate with Marriott International as a preferred restaurant technology provider, helping them deliver more personalized experiences for their guests around the world. Today's consumers expect more out of their F&B experiences whether they're staying local or traveling abroad. They want to engage with hotels, restaurants and bars on their own terms."
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The SevenRooms platform offers a suite of tools to help drive incremental revenue for restaurants, bars and other F&B outlets in Marriott-branded hotels. These tools include CRM; on-premise table management; waitlist management; marketing automation; email marketing; order management; and review aggregation.
Matthew Von Ertfelda, Senior Vice President of Food & Beverage at Marriott International said: "Marriott's hospitality roots began in restaurants and we want to provide exceptional restaurant experiences for our guests. With SevenRooms we're not only able to provide guests with the experiences they crave but we can leverage a robust suite of tools to help turn one-time guests into lifelong guests."
SevenRooms is now available at more than 8500 properties worldwide unlocking additional opportunities for operators of Marriott-branded hotels. To learn more about SevenRooms please visit www.sevenrooms.com
SevenRooms is a data-driven guest experience and retention platform that offers solutions to global brands to increase revenue generation and help them build long-term relationships with guests. Through SevenRooms' Customer Relationship Management (CRM) and Marketing Automation capabilities, Marriott's hotels are able to cultivate meaningful relationships with guests and access a 360-degree view into the guest journey to foster deeper loyalty.
Joel Montaniel, CEO & Co-Founder of SevenRooms said: "We're thrilled to collaborate with Marriott International as a preferred restaurant technology provider, helping them deliver more personalized experiences for their guests around the world. Today's consumers expect more out of their F&B experiences whether they're staying local or traveling abroad. They want to engage with hotels, restaurants and bars on their own terms."
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The SevenRooms platform offers a suite of tools to help drive incremental revenue for restaurants, bars and other F&B outlets in Marriott-branded hotels. These tools include CRM; on-premise table management; waitlist management; marketing automation; email marketing; order management; and review aggregation.
Matthew Von Ertfelda, Senior Vice President of Food & Beverage at Marriott International said: "Marriott's hospitality roots began in restaurants and we want to provide exceptional restaurant experiences for our guests. With SevenRooms we're not only able to provide guests with the experiences they crave but we can leverage a robust suite of tools to help turn one-time guests into lifelong guests."
SevenRooms is now available at more than 8500 properties worldwide unlocking additional opportunities for operators of Marriott-branded hotels. To learn more about SevenRooms please visit www.sevenrooms.com
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