FleetNet America Launches FleetNet EDGE to Equip Service Providers with Actionable Data and Industry Insights

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  • FleetNet's first ~ FleetNet America, a leading company in fleet maintenance and repair management, has recently announced the launch of their latest product, FleetNet EDGE: Data and Performance Insights. This innovative solution is specifically designed to provide service providers with data-driven tools, industry-specific intelligence, and performance benchmarking capabilities.

According to Alex Fraser, Assistant Vice President of FleetNet America, the development of FleetNet EDGE was a direct response to the needs of today's service providers. The product aims to address common pain points by offering a reliable, innovative, and collaborative solution that is rooted in real data and expert analysis.

Fraser stated, "Our team at FleetNet America is constantly looking for ways to drive growth for our clients and service providers. We believe that data and connectivity are crucial in achieving this goal, and we are excited to offer a powerful solution that equips service providers with customized business reports. This will enable them to understand market trends, improve performance, reduce costs, and stay competitive in today's market."

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One of the key features of FleetNet EDGE is its monthly subscription service which provides service providers with customized data and insights through a monthly report. This includes industry and economic insights such as real-time data on freight outlooks, consumer spending, economic growth, and forecasts for commercial units and trailers.

The product also offers performance benchmarking capabilities which allow users to compare their performance against peers in order to identify opportunities for improvement. Additionally, it provides performance management tools that enable users to monitor and enhance metrics such as acceptance rates, dispatch efficiency, repair quality, and cost data.

Service providers who have already implemented FleetNet EDGE have seen significant improvements in their operations. Joe LaPaglia from Merj Fleet Services in Buffalo, NY shared his experience saying,"FleetNet EDGE has been a game-changer for our operation. We've been using the program to gain valuable insights into how our dispatchers, technicians, and operators are performing. The analytics allow us to see exactly how we're stacking up against peers across the country – something we couldn't replicate cost-effectively in-house."

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LaPaglia also highlighted the benefits of having data on call volume by time of day, which has allowed them to staff smarter and be more prepared to serve their customers. He also mentioned the E-Dispatch reporting feature, which has helped them reduce their time to invoice and maintain steady cash flow.

Don Doty, Director of Fleet Operations at FleetNet America, emphasized the importance of service providers' well-being and how FleetNet EDGE can contribute to their success. "Our new, robust data product gives critical operational data to partnered service providers so they can improve their operations and capture more revenue at better margins. It's a true win-win-win: FleetNet EDGE helps us take our best-in-class service to the next level, our Service Providers can use the data to make tweaks to their businesses and operations, and in turn, they can drive better, quicker results for their clients out on the road."

To learn more about FleetNet EDGE, interested service providers can visit FleetNetAmerica.com/edge or stop by booth #1617 at the 2025 American Towman Showplace in Las Vegas on April 24-25. A demo of the product can also be requested through their website. With this new product, FleetNet America continues to demonstrate its commitment to providing top-notch services and solutions for its clients and partners in the fleet industry.
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