Trending...
- Digital Watchdog Launches New myDW Cloud Services
- The Herbal Care, Led by Markel Bababekov, Becomes a Top Dispensary in NYC's Upper East Side
- Lore Link is Here to Help Organize Your Game
Insurer improves customer experience with AI-powered churn analytics
BUCYRUS, Ohio - nvtip -- Ohio Mutual Insurance Group is pleased to announce a new partnership with ReFocus AI, through which the two organizations will use applied data and analytics to predict customer churn and recommend retention actions for the mutual insurer and its independent agents.
Industry experts estimate that acquiring a new policyholder is 5-25x more expensive than retaining an existing one, but until now, there was no way to predictively anticipate if an account would churn. ReFocus AI's Converge platform offers a unique, turnkey solution that allows carriers like Ohio Mutual to leverage the predictive power of their member data to pinpoint the ideal retention action to reduce churn by as much as 25%.
"This tool helps us prioritize proactive attention to customers where our independent agents can add value," says Chad Combs, Vice President, Personal Lines Underwriting at Ohio Mutual. "We believe that AI-powered analytics can result in higher customer retention and significantly better customer experiences."
"We are excited about working with Ohio Mutual to redefine how carriers and independent agents collaborate to improve retention and better service their customers," says Colby Tunick, CEO at ReFocus AI. "We are proud to add a forward-thinking organization such as Ohio Mutual to our growing list of insurers and MGAs who are leveraging the Converge platform for unmatched retention analytics."
More on nvtip.com
About Ohio Mutual Insurance Group
Ohio Mutual Insurance Group, founded in 1901 and based in Bucyrus, OH, partners with more than 400 independent agencies to distribute quality property and casualty insurance products throughout Connecticut, Indiana, Maine, New Hampshire, Ohio, Rhode Island, and Vermont. Ohio Mutual has maintained a rating of "A / Stable" from A.M. Best Co. for 3 consecutive years and has been named to the Ward's 50® nine times since 2009.
About ReFocus AI
ReFocus AI identifies your customers who are most likely to leave up to 6-months before the expiration date so you can prioritize activity to those where there are additional value-added services to provide. AI-powered churn analytics leads to higher customer retention and critically, better customer experiences. Learn more at www.ReFocusAI.com.
Contacts
Todd Boyer, VP Corporate Communications
Ohio Mutual Insurance Group
614.975.5781
tboyer@omig.com
Colby Tunick, CEO
ReFocus AI
619.492.5577
colby@refocusai.com
Industry experts estimate that acquiring a new policyholder is 5-25x more expensive than retaining an existing one, but until now, there was no way to predictively anticipate if an account would churn. ReFocus AI's Converge platform offers a unique, turnkey solution that allows carriers like Ohio Mutual to leverage the predictive power of their member data to pinpoint the ideal retention action to reduce churn by as much as 25%.
"This tool helps us prioritize proactive attention to customers where our independent agents can add value," says Chad Combs, Vice President, Personal Lines Underwriting at Ohio Mutual. "We believe that AI-powered analytics can result in higher customer retention and significantly better customer experiences."
"We are excited about working with Ohio Mutual to redefine how carriers and independent agents collaborate to improve retention and better service their customers," says Colby Tunick, CEO at ReFocus AI. "We are proud to add a forward-thinking organization such as Ohio Mutual to our growing list of insurers and MGAs who are leveraging the Converge platform for unmatched retention analytics."
More on nvtip.com
- Circus Circus Las Vegas Debuts Summer Pricing for Adventuredome, Carnival Midway
- NR7 Miner launches zero-cost USDT cloud mining service: daily stable income + referral rewards for double profit
- Deaths Spur Closures, but Troubled Teen Camps Must Be Banned, CCHR Warns
- Palmer Lake Wine Festival To Build Bridges in Small Mountain Community, Highlight Local Businesses
- SacraPod Suites Unveils AI-Powered 'Work + Rest' Smart Hospitality Model for Retrofitting Underused Motels Across the U.S
About Ohio Mutual Insurance Group
Ohio Mutual Insurance Group, founded in 1901 and based in Bucyrus, OH, partners with more than 400 independent agencies to distribute quality property and casualty insurance products throughout Connecticut, Indiana, Maine, New Hampshire, Ohio, Rhode Island, and Vermont. Ohio Mutual has maintained a rating of "A / Stable" from A.M. Best Co. for 3 consecutive years and has been named to the Ward's 50® nine times since 2009.
About ReFocus AI
ReFocus AI identifies your customers who are most likely to leave up to 6-months before the expiration date so you can prioritize activity to those where there are additional value-added services to provide. AI-powered churn analytics leads to higher customer retention and critically, better customer experiences. Learn more at www.ReFocusAI.com.
Contacts
Todd Boyer, VP Corporate Communications
Ohio Mutual Insurance Group
614.975.5781
tboyer@omig.com
Colby Tunick, CEO
ReFocus AI
619.492.5577
colby@refocusai.com
Source: ReFocus AI Inc.
0 Comments
Latest on nvtip.com
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- West Dentistry Welcomes New Oral Surgeon to Enhance Patient Care
- The AML Shop Launches New Financial Investigations Unit, Appoints Director to Lead the Initiative
- Raidium révolutionne le diagnostic de la Sclérose en Plaques en partenariat avec l'Hôpital Fondation Adolphe de Rothschild
- New Podcast "Spreading the Good BUZZ" Hosted by Josh and Heidi Case Launches July 7th with Explosive Global Reach and a Mission to Transform Lives
- The Herbal Care, Led by Markel Bababekov, Becomes a Top Dispensary in NYC's Upper East Side
- Digital Watchdog Launches New myDW Cloud Services
- Nevada Real Estate Agent David Crane Helping Families Find Their Dream Home
- Stan Fitzgerald Appointed Acting Press Secretary for Veterans for America First VFAF Georgia State Chapter
- Drone Light Shows Emerge as the New Standard in Live Event Entertainment
- Lore Link is Here to Help Organize Your Game
- Chappaqua's Annual Townwide Summer Sale – Unbeatable Savings at Your Favorite Local Boutiques!
- Inside the Mind of an Investor: What They Look for in a Business Plan
- Skyline Partners with ZenSpace to Offer Private Meeting Pods for Trade Show Exhibitors
- AI Innovation Dual-Strategy Business Model Focused on Real Estate Development for Strategic Expansion: OFA Group, (N A S D A Q: OFAL)
- Construcción del Corredor Norte–Sur (NSC) de Singapur
- New Report: Slip and Fall Accidents Rank as the Leading Cause of Construction Site Fatalities
- Get Your Cowboy Boots On! Causeway Country BBQ Music Festival Kicks Off September 12–14 in Ft. Pierce
- Retired Hobbyist Launches Bold Weekly Album Project Using AI Songwriting Tools
- DimHum Launches Revolutionary CrowdShipping Service