Trending...
- Santa Monica Businesses Push Back on Bus Stop Relocation That Threatens Access and Safety
- GreenPal Empowers Lawn Care Pros Leveraging AI, Surpasses 5 Million Transactions
- Pyro Marketing Launches New Website to Accelerate Growth for Fitness Brands
The annual publication highlights the latest trends in customer service, managing assets for a remote workforce, and equipment resale prices
MADISON, Wis. & ORLANDO, Fla. - nvtip -- Cascade Asset Management (Cascade), a national leader in information technology (IT) retirement solutions, has published its ninth annual benchmarking report. New observations in this year's report include the rising importance of customer service when choosing an IT asset disposition (ITAD) partner, followed closely by managing environmental risks. Those companies surveyed for the report stated the remote workforce trend continues to affect their IT management programs, especially in terms of returning used assets. The publication also addresses how economic changes are lowering the resale prices for used IT equipment and mobile devices to pre-pandemic levels.
Results were compiled from a survey of 54 enterprises and organizations collectively representing over 231,100 employees and 12 industry sectors. Additionally, Cascade evaluated the processing of more than 1.2 million assets between 2019 to 2022, including desktops, notebooks, tablets, smartphones, and servers.
When asked what was "critically important" when selecting an IT asset disposition (ITAD), survey respondents ranked "Managing Data Security and Privacy Risks" as number one. In fact, this option gained forty more percentage points than the second-place choice: "Quality of Customer Service." Considering IBM's estimate of $9.44 million as the average cost of a data breach in the United States in 2022, coupled with continuing press attention surrounding the Morgan Stanley breach, it appears organizations are taking data security very seriously. In addition to rating data security as critically important, several respondents offered comments on the matter. Among their concerns were a secure chain of custody when assets are removed from their facility, meeting internal security policies, disposing of equipment with a reputable firm, and recycling items responsibly.
More on nvtip.com
The remote workforce trend continues to impact an organization's IT management program. Results for the question, "how many employees do you expect to work from home a year from now," was 36.9%, up from 30.1% last year. With more employees working remotely, managing devices that are scheduled for replacement, retirement, or disposal takes on more variations. The two most popular answers for managing returns were bringing the item to the company or returning it to a consolidated company location. Some respondents commented that the plan of action depends on the employee's location in relation to the company.
Another topic highlighted in the benchmarking report was the effects of a recession on the ITAD industry. Cascade and other ITAD vendors are experiencing increased labor and asset processing costs alongside decreased revenue from used equipment sales and scrap metal. According to the report, the demand for used mobile and computer equipment saw steady increases in the past couple of years. As a result of lower demand this year, prices dropped 19-25%, which is in line with pre-pandemic levels. Despite lower values, Cascade asserts that companies with IT asset management programs in place that minimize damage to devices, maintain a defined retirement schedule, and promote equipment reuse, can have an ITAD program that pays for itself by reselling their used high-demand assets.
More on nvtip.com
"We're happy to share the results of our ninth annual survey so that organizations can compare their IT asset disposition programs with others to identify best practices and areas for improvement," says Neil Peters-Michaud, CEO of Cascade. "Leaders in high-risk industries like healthcare, financial services, and IT services took the time to share information on their asset management programs. We appreciate their insight and will apply it as we deliver our core values of data security, sustainability, cost savings from resold assets, and customer satisfaction."
The report is available online at: https://cascade-assets.com/cascade-benchmarking-report
Results were compiled from a survey of 54 enterprises and organizations collectively representing over 231,100 employees and 12 industry sectors. Additionally, Cascade evaluated the processing of more than 1.2 million assets between 2019 to 2022, including desktops, notebooks, tablets, smartphones, and servers.
When asked what was "critically important" when selecting an IT asset disposition (ITAD), survey respondents ranked "Managing Data Security and Privacy Risks" as number one. In fact, this option gained forty more percentage points than the second-place choice: "Quality of Customer Service." Considering IBM's estimate of $9.44 million as the average cost of a data breach in the United States in 2022, coupled with continuing press attention surrounding the Morgan Stanley breach, it appears organizations are taking data security very seriously. In addition to rating data security as critically important, several respondents offered comments on the matter. Among their concerns were a secure chain of custody when assets are removed from their facility, meeting internal security policies, disposing of equipment with a reputable firm, and recycling items responsibly.
More on nvtip.com
- SOCIETY OF INDUSTRIAL AND OFFICE REALTORS® ELECTS INCOMING OFFICERS
- California Family Launches Billboard to Reach "Pardon Czar" Alice Marie Johnson
- Rent Like A Champion Acquires CollegeWeekends
- Sumter Landing Dental Care Launches Summer Special on Full Mouth Reconstruction
- Seligson Law Launches New Website to Support Cannabis Businesses in California and New York
The remote workforce trend continues to impact an organization's IT management program. Results for the question, "how many employees do you expect to work from home a year from now," was 36.9%, up from 30.1% last year. With more employees working remotely, managing devices that are scheduled for replacement, retirement, or disposal takes on more variations. The two most popular answers for managing returns were bringing the item to the company or returning it to a consolidated company location. Some respondents commented that the plan of action depends on the employee's location in relation to the company.
Another topic highlighted in the benchmarking report was the effects of a recession on the ITAD industry. Cascade and other ITAD vendors are experiencing increased labor and asset processing costs alongside decreased revenue from used equipment sales and scrap metal. According to the report, the demand for used mobile and computer equipment saw steady increases in the past couple of years. As a result of lower demand this year, prices dropped 19-25%, which is in line with pre-pandemic levels. Despite lower values, Cascade asserts that companies with IT asset management programs in place that minimize damage to devices, maintain a defined retirement schedule, and promote equipment reuse, can have an ITAD program that pays for itself by reselling their used high-demand assets.
More on nvtip.com
- RISE Festival Partners With Globally Renowned Tao Group Hospitality To Unveil "The Sanctuary"
- databahn Announces Subscription Access to Fortune 500 GenAI Deep Dive Sales Intelligence Reports
- AI startup Congero offers instant websites with 24/7 updates - aiming to replace web agencies
- Lucid, Nuro, and Uber Partner on Next-Generation Autonomous Robotaxi Program
- WonderDays Launches the UK's First AI Experience Gift Finder – Gifting Just Got So Much Easier!
"We're happy to share the results of our ninth annual survey so that organizations can compare their IT asset disposition programs with others to identify best practices and areas for improvement," says Neil Peters-Michaud, CEO of Cascade. "Leaders in high-risk industries like healthcare, financial services, and IT services took the time to share information on their asset management programs. We appreciate their insight and will apply it as we deliver our core values of data security, sustainability, cost savings from resold assets, and customer satisfaction."
The report is available online at: https://cascade-assets.com/cascade-benchmarking-report
Source: Cascade Asset Management
0 Comments
Latest on nvtip.com
- "The Pornified Generation": Dr. Chris Samuels Exposes the Toxic Alliance Between Bro Culture and Pornography That's Rewiring a Generation
- The Modern Insurance Store Expands Medicare Help Services for Seniors in Cincinnati
- Ironside HR Named Fastest-Growing Staffing Firm for Second Year
- Inframark Continues to Build Its Community Management Capabilities and Multi-Disciplinary Presence in Arizona
- ICAST 2025: The Crystal-Clear Revolution Begins at Booth #3233
- Brindle Pet Supplies Now Carries Badlands Ranch Dog Food in Canada
- $10 Million Allocated to Establish Crypto Treasury Focused on High Value Ethereum (ETH) & Bitcoin (BTC) as Long-Term Holdings for Cybersecurity Leader
- Sing For Your Supper: A Night of Musical Comedy and Drag for a Great Cause
- Cummings Graduate Institute for Behavioral Health Studies Celebrates New DBH Graduates
- $100 to $200 Million Equity Agreement with Top Digital Advisor Bitwise to Power Major Digital Asset Initiative for Bitcoin and Solana: OFA Group
- New Collaboration Launches Corporate ESG Solution for Responsible Decommissioning and Transparent Reporting
- SlickCashLoan Launches Free Loan Calculator to Help You Plan Monthly Payments
- EigenQ and WNC Announce Strategic Collaboration to Deliver FIPS-Certified Quantum-Safe Hardware at HPE Discover 2025
- TikTok Star ArcadeFriends Attempts 24-Hour Claw Machine Marathon at Lucky Puppy Arcade in Las Vegas
- Pyro Marketing Launches New Website to Accelerate Growth for Fitness Brands
- KCON LA 2025, 106.3 RAIN FM 'Take Over' Special Event
- After 80+ Years, the National Hardware Show Transforms Itself with a Bold New Mission: Getting Products to Market Faster, Smarter, and More Profitably
- The Citizens Commission on Human Rights Annual Purple Heart Day Event will be Hosted at the Historic Fort Harrison
- Blake Harris the Leading Authority in International Asset Protection Joins Tom Hegna on "Financial Freedom with Tom Hegna"
- Psychedelics for Vets? CCHR Cites History of Exploitation and Failed Science